Our Privacy Policy

  • We do not share any personal information we collect on you with any other organisations or individuals.
  • We keep all information you provide to us completely confidential, no matter how or why you provide it.
  • Only those employees and contractors we specifically employ with relevant business duties may access personal information, and only to perform their duties. They are strictly prohibited from any other use.
  • No personal information will be provided to any third party, except for in the unusual event that we are required to do so by law.
  • By using any of the forms on our website, you implicitly agree to be bound by our privacy policy and legal disclaimer.
  • By using any of the forms on our website you agree to have your email address added to our mailing list.
  • You may receive periodic mailings from us with information on services or news. If you do not wish to receive such mailings, please let us know by contacting us. All emails sent will give you the option to unsubscribe.
  • We take all reasonable precautions to protect any personal data that our users may input via this website. We cannot, however, be responsible for loss or misuse of personal data which is intercepted or otherwise accessed by unauthorised persons. We therefore exclude all liability for this.
  • We are committed to complying with EU and U.K. data protection laws to the extent that they apply to our use of personal information.
  • You have the right to ask us for a copy of your personal data and have the right to amend or delete the data.

Your right to know

  • You can find contact details for our company representative on our contact us page.
  • You may receive periodic mailings from us with information on services or news. If you do not wish to receive such mailings, please let us know by contacting us. All emails we send to you will give you the option to unsubscribe.
  • We will retain your data until you instruct us to remove it or decide to unsubscribe from our newsletter.
  • Your personal data might be accessed by web developers and other contractors providing us with software functionality.
  • Your personal data will be stored until you tell us otherwise.
  • In case you would like to exercise any of your GDPR related rights (the right to access, rectification, erasure, restriction of processing and right to data portability) please contact us via email or contact us form that can be found on Contact us page.
  • You have the right to lodge a complaint with the supervisory authority.
  • We will not use personal data provided via the sign-up form for any other purpose than described above.

Integration of your personal email account

If you opt to integrate your personal email account with LimeBooks (Gmail/Office/SMTP), in addition to the above, please be aware that:

Information We Collect

We may collect the following types of information:

  • Personal Information: When you connect your email account to our application, we may collect your email address and name.
  • Provider Information: We may collect specific information to facilitate connecting and authorising your email account, such as access tokens, SMTP settings, etc.

How We Use Your Information

We use your information for the following purposes:

  • Authentication: To verify your identity and provide access to your email account.
  • Communication: To send you relevant information related to our application.

We will only use your information provided in conjunction with the services you requested.

Data Security

We take data security seriously.

  • We implement industry-standard security measures to protect your information from unauthorised access, disclosure, or alteration.

Data Retention

We will retain your personal information for the length of time needed to fulfil the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

When the data retention period expires for a given type of data, we will delete or destroy it.

You may request for your data to be deleted by contacting us.

Third-Party Services

Our application may use third-party services, such as Google APIs, to provide specific features. Please review Google Gmail Terms of service and Google API Services User Data Policy policies for more information.

We do not transfer or disclose your information to third parties for purposes other than the ones provided.

If you opt to integrate your personal email account with LimeBooks (Gmail/Office/SMTP), be aware that:

  • Any information collected is solely for the purpose of providing this service and verifying your account.
  • Your information is safeguarded with encryption.
  • You have the authority to withdraw access at any point.
  • Emails are dispatched exclusively with the consent of the user making the request, such as emailing a sales invoice or client communications.

Cookies Policy

Last updated: 3rd April 2019

  • Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.
  • LimeBooks uses cookies on our Website and within the bookkeeping application. By using the Service, you consent to the use of cookies.

What are cookies

  • Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.
  • Cookies can be “persistent” or “session” cookies.

How we uses cookies

  • We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, and to store your preferences.
  • We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
    • Strictly essential cookies: We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

Where can your find more information about cookies?

Third-party cookies

  • We respect your privacy so We do NOT pass any information onto and a third party.

Login system

  • Our website contains password protected area(s) that require a user to login. This login system offers to remember the user email address if the relevant box is ticked. Ticking the box will create a cookie that will automatically expire after 1 year or if the box is un-ticked on a subsequent visit.

Controlling Cookies

  • Your web browser (the software you use to access our website) should allow you to control the cookies that it stores on your computer. Please refer to the relevant supplier’s website to find out more.
  • If you feel that this site is not following its stated information policy, you may contact us by phone, email or post.

Changes to this policy

  • We will post any changes to this policy on our website. Those changes will then apply to any future use by you of our website.

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